Shipping policy

Shipping Policy

JB3DShop

Last updated: [add today’s date]

Order Processing Time

All orders are processed within 1–3 business days.
We aim to dispatch most orders within 1 business day, however during busy periods processing times may vary slightly.

Orders are not shipped or delivered on weekends or public holidays.

Shipping Locations

We ship worldwide, subject to availability of Royal Mail services and destination restrictions.

If we are unable to ship to your location, you will be notified and refunded where applicable.

Shipping Rates

  • United Kingdom:
    We offer free shipping on all UK orders.

  • International Orders:
    Shipping costs are calculated at checkout using Shopify’s calculated rates based on Royal Mail services.

Shipping fees are non-refundable once an order has been dispatched.

Delivery Times

Delivery times vary depending on destination and the Royal Mail service selected at checkout.

Typical delivery estimates:

  • UK: As per Royal Mail service selected

  • International: Varies by country and postal service

Delivery times are estimates only and are not guaranteed.

Dispatch & Responsibility

Once your order has been dispatched, responsibility for the shipment transfers to the customer.

JB3DShop is not responsible for:

  • Delays caused by postal services

  • Lost or delayed parcels

  • Customs delays or fees on international orders

We will, however, do our best to assist you in contacting Royal Mail where possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

We do not control or calculate these charges and cannot predict what they may be.

Incorrect Address Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about shipping, please contact us at:
📧 JB3DSales@gmail.com

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JB3DShop